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Introducing Teammates: AI that Works

Today I’m thrilled to share that Teammates, our new platform for creating “virtual AI employees”, is coming out of stealth!
October 7, 2024
Ben Stein
Ben Stein
CEO, Teammates
Introducing Teammates: AI that Works

Today I’m thrilled to share that Teammates, our new platform for creating “virtual AI employees”, is coming out of stealth!

For the past few months, the illustrious Kenny Hoxworth and I have been heads-down building autonomous AI agents – virtual employees that literally join your team at work and help you get your job done.

Our early customers have built teammates that hop in their Slack channels, send and receive emails, write Docs and prepare Powerpoint presentations. They help Engineering Managers by performing code reviews, writing changelogs, and attending daily standup. They join CSM teams to help plan meeting agendas, analyze call transcripts, find at-risk customers, and keep Salesforce and Hubspot data pristine and updated. They do industry research, summarize meetings and documents, and even write and run their own Python code.

A virtual Account Management squad helps CSM teams support more customers with a better experience at a fraction of the cost.

And all of this is done using natural language – no custom code, no development, no drag-and-drop builders.

Autonomy, not automation

We are not just talking about “automation” and “workflow” like so many other AI agent startups out there. Our north star is true autonomy – our virtual teammates can reason, make assumptions, unblock themselves with workarounds, and handle anomalies when they occur. Our Teammates don’t follow prescriptive steps, but rather plan their own work based on goal oriented assignments, just like a real employee. We entrust our Teammates to handle the “how”; we trust that they’ll figure it out, learn from past mistakes, and ask clarifying questions. To be honest, it’s kinda bonkers.

Automation today. Autonomy tomorrow.

We are just in the first inning of AI, autonomous agents, and our Teammates journey. What our early customers have already been able to do with Teammates is nothing short of remarkable, and we’re just getting started.

Ben Stein
Ben Stein
CEO, Teammates
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